Customer Satisfaction : A Study on the Services Offered by Lembaga Urusan Tabung Haji (LUTH) in Makkah, Madinah and Mina

This study presents an attempt to examine the services offered by Lembaga Urusan Tabung Haji (LUTH) to Malaysian Hajj pilgrims. There are five types of services offered by LUTH which are lodging, health, food, transport and general services. A study was conducted in Makkah during 2008 Hajj pilgrims....

Full description

Bibliographic Details
Main Author:	Wawaeni, Khalid
Format:	Thesis
Language:	English
Published:	2009
Subjects:	HF5001-6182 Business
Online Access:	https://etd.uum.edu.my/3663/1/s89406.pdf https://etd.uum.edu.my/3663/ http://lintas.uum.edu.my:8080/elmu/index.jsp?module=webopac-l&action=fullDisplayRetriever.jsp&szMaterialNo=0000336410
Abstract	Abstract here

Similar Items

Would Waiting Time Influences Customer Satisfaction Towards Services Patronage A Study Of Lembaga Tabung Haji
by: Abd. Aziz, Sumaiyah
Published: (2004)

Hubungan Etika Kerja Islam dengan Komitmen Organisasi: Kajian di Kalangan Kakitangan Lembaga Urusan Tabung Haji
by: Rusniyati, Mahiyaddin
Published: (2009)

Job Satisfaction and Organizational Commitment in Lembaga Tabung Haji Negeri Kedah
by: Khairul Azhan, Ghazali
Published: (2010)

Marketing Strategy of Lembaga Tabung Haji A Case Study
by: A. Rahman, Mahfar
Published: (1998)

Marketing Strategy Of Lembaga Tabung Haji A Case Study
by: Hj A. Rahman, Mahfar
Published: (1998)

Pelaburan Lembaga Tabung Haji (LTH) dalam sektor perladangan : 1990-2000 / Syahidawati Binti Haji Shahwan.
by: Shahwan, Syahidawati
Published: (2003)

Development Of Multispectral Algorithm And Remote Sensing Technique For Air Quality Measurements Over Makkah, Mina And Arafah
by: Othman, Nadzri
Published: (2011)

Konsep Pengurusan Kepadatan Manusia Berteraskan Islam: Kajian Kes Konsep Pengurusan Kepadatan Jemaah Haji Lembaga Tabung Haji Di Mekah
by: Kamaruding, Musmuliadi
Published: (2016)

An empirical investigation on the underpricing and earnings management of initial public offerings in Bangladesh.
by: Islam, Md. Aminul
Published: (2011)

Pelaksanaan Kod Etika Islam Diinstitusi Pembangunan Berteraskan Islam: Kajian Kes Di Lembaga Tabung Haji Malaysia
by: Kamri, Nor' Azzah
Published: (2007)

Pelaksanaan Kod Etika Islam Diinstitusi Pembangunan Berteraskan Islam: Kajian Kes Di Lembaga Tabung Haji Malaysia
by: Kamri, Nor 'Azzah
Published: (2007)

Pelaksanaan Kod Etika Islam Di Institusi Pembangunan Berteraskan Islam: Kajian Kes Di Lembaga Tabung Haji Malaysia
by: Kamri, Nor 'Azzah
Published: (2007)

Implementation of data security system in Tabung Haji and SOCSO
by: Ahmad, Jasmin Ilyani
Published: (2003)

Job satisfaction among employees at a statutory body: Lembaga Tabung Angkatan Tentera (LTAT)
by: Nurmaisara, Marudin
Published: (2019)

Customer Satisfaction In An Ems Company
by: K. Suppiah, Thiruchelvam
Published: (2015)

A Survey On The Customer Satisfaction Towards Customer Service In Penang's Cafeteria
by: Suo, Qiang
Published: (2008)

Service Quality And Its Relationship With Customer Satisfaction Towards Customer Loyalty
by: MOHD ISA, SALMI
Published: (2005)

Lembaga Tabung Haji : suatu kajian sumbangan terhadap ekonomi umat Islam di Wilayah Persekutuan Kuala Lumpur / Tengku Aziz bin Raja Abdullah.
by: Raja Abdullah, Tengku Aziz
Published: (2001)

Service Quality and Customer Satisfaction in the Hotel Industry
by: Nur Asyura, Muhamad
Published: (2010)

Service Quality and Customer Satisfaction in Islamic Banking
by: Nur Syuhanida, Samsuddin
Published: (2011)

Sistem permohonan dan penilaian kursus latihan di Tabung Haji
by: Wan Nadhirah Wan Yaakub
Published: (2025)

Customer Loyalty And Cineplex Patronage: The Influence Of Corporate Image, Perceived Quality, Perceived Value And Customer Satisfaction
by: Nordin, Norlisham
Published: (2008)

Service Quality And Its Relationship With Customer Satisfaction Towards Customer Loyalty: Perceptions Of Public Listed Companies
by: Mohd Isa, Salmi
Published: (2005)

The Roles of Advertising and Product Quality on Online Customers' Satisfaction
by: Sukma, Pea
Published: (2011)

Factors Affecting Customer Satisfaction of Mobile Services in Yemen
by: Mabkhot, Hashed Ahmed Nasser
Published: (2010)

Customer Loyalty And Petrol Station’ S Convenience Store Patronage In Penang: The Influence Of Store Image, Corporate Image And Customer Satisfaction.
by: Abdul Wahid, Ahmad Zulhaimi
Published: (2009)

An Empirical Study on Relationship Marketing and its Effect on Customer Satisfaction
by: Nur Haryani, Md Arshad
Published: (2011)

Level Of Service Quality Of Sme Laboratory Services On Customer Satisfaction
by: Chong , Fong Yin
Published: (2015)

Level Of Service Quality Of Sme Laboratory Services On Customer Satisfaction
by: Chong , Fong Yin
Published: (2015)

The Relationship Between Customer Relationship Management (CRM) and Employee Skills to Customer Satisfaction: Case Study at Micro Finance Department, BSN
by: Mohd Nor Hazwan, Yusuf
Published: (2011)

The Relationship Between Perceived Islamic Bank Corporate Social Responsibility Based Customer Service And Customer Satisfaction: The Role Of Religiosity As A Moderator
by: Waemusor, Ahlam
Published: (2010)

Customers Satisfaction Toward Service Quality in RFC Restaurant: A Case Study in Kedah
by: Siti Aminah, Sayuti
Published: (2011)

Strategic Roles of Customer Satisfaction Toward the Service Quality at Telekom Malaysia Berhad in Kedah
by: Shuib, Rusmuna
Published: (2011)

Customer Loyalty, Satisfaction And Marketing Mix: Empirical Evidence From Infant Formula Industry
by: Khay Hooi, Khoo
Published: (2012)

Keberkesanan program pengurusan kualiti menyeluruh di Tabung Haji / Suhaila binti Arshad
by: Arshad, Suhaila
Published: (2004)

Customers' Satisfaction Towards the Quality of Internet Access Services by Internet Service Providers in the Klang Valley
by: Intan Shuhada, Mohd Alwi
Published: (2012)

Tahap kompetensi anggota lembaga koperasi sekolah di Malaysia
by: Abdul Fattah, Abdullah
Published: (2021)

Customer’s Loyalty Of Indonesia Cellular Operators: Roles Of User Experience, Satisfaction, Switching Barriers, And Corporate Image
by: Rachmawati, Indira
Published: (2019)

Service Quality And Customer Satisfaction Of Mobile Phone Provider Among Postgraduate Students Of University Utara Malaysia
by: Joma, Slah Eddeen Mummar M.
Published: (2008)

Relationship Of Customer Loyalty And Satisfaction Perception Study On The Mobile Industry In Oman–A Case Of Oman Mobile
by: Jameel Al Darey, Dhahi Saleh
Published: (2009)