Customer Satisfaction : A Study on the Services Offered by Lembaga Urusan Tabung Haji (LUTH) in Makkah, Madinah and Mina

This study presents an attempt to examine the services offered by Lembaga Urusan Tabung Haji (LUTH) to Malaysian Hajj pilgrims. There are five types of services offered by LUTH which are lodging, health, food, transport and general services. A study was conducted in Makkah during 2008 Hajj pilgrims....

書誌詳細
第一著者:	Wawaeni, Khalid
フォーマット:	学位論文
言語:	英語
出版事項:	2009
主題:	HF5001-6182 Business
オンライン･アクセス:	https://etd.uum.edu.my/3663/1/s89406.pdf

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