Customer Satisfaction : A Study on the Services Offered by Lembaga Urusan Tabung Haji (LUTH) in Makkah, Madinah and Mina
This study presents an attempt to examine the services offered by Lembaga Urusan Tabung Haji (LUTH) to Malaysian Hajj pilgrims. There are five types of services offered by LUTH which are lodging, health, food, transport and general services. A study was conducted in Makkah during 2008 Hajj pilgrims....
| 主要作者: | Wawaeni, Khalid |
|---|---|
| 格式: | Thesis |
| 语言: | 英语 |
| 出版: |
2009
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| 主题: | |
| 在线阅读: | https://etd.uum.edu.my/3663/1/s89406.pdf |
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相似书籍
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Would Waiting Time Influences Customer Satisfaction Towards Services Patronage A Study Of Lembaga Tabung Haji
由: Abd. Aziz, Sumaiyah
出版: (2004) -
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由: Rusniyati, Mahiyaddin
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