Website service quality, perceived value, trust, convenience and customer loyalty of online shopping

As the Internet has matured, there has been a huge growth in the volume and value of online transaction. Furthermore, it becomes a common channel for delivering and trading of information, products and services at global marketplace. Even though this method of business exchange or transaction has s...

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Bibliographic Details
Main Author:	Noorashikin, Harun@Che Ani
Format:	Dissertation
Language:	English English
Published:	2014
Subjects:	HF5415.33 Consumer Behavior. TK5015.888 Web sites
Online Access:	https://etd.uum.edu.my/4035/1/s811068.pdf https://etd.uum.edu.my/4035/2/s811068_abstract.pdf https://etd.uum.edu.my/4035/
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