Hubungan komunikasi perkhidmatan kaunter dengan kepuasan pelanggan: Kajian di Jabatan Pengangkutan Jalan (JPJ) Kedah

This study was conducted to examine the relationship between communication counter service with customer satisfaction at the Jabatan Pengangkutan Jalan (JPJ) Kedah. This study uses four dimensions of communication at counter; verbal communication, nonverbal communication, time communication and phys...

पूर्ण विवरण

ग्रंथसूची विवरण
मुख्य लेखक:	Nur Suriaty, Daud @ Fhiri
स्वरूप:	थीसिस
भाषा:	अंग्रेज़ी अंग्रेज़ी
प्रकाशित:	2014
विषय:	HF5415.33 Consumer Behavior.
ऑनलाइन पहुंच:	https://etd.uum.edu.my/4089/1/s813342.pdf https://etd.uum.edu.my/4089/2/s813342-abstract.pdf

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