Azlina, O. (2014). A relational study on service quality of contact centre representatives in Klang Valley.
芝加哥风格引文Azlina, Omar. A Relational Study on Service Quality of Contact Centre Representatives in Klang Valley. 2014.
MLA引文Azlina, Omar. A Relational Study on Service Quality of Contact Centre Representatives in Klang Valley. 2014.
警告：这些引文格式不一定是100％准确.