The determining factors of service value and satisfaction for edutainment services in Malaysia

Edutainment is a growing business in our country and it is precisely to study the service value and satisfaction to learn about customers behaviors. The purpose of this study is to identify antecedents of service value and satisfaction and determine the relationship and which antecedents are most in...

وصف كامل

التفاصيل البيبلوغرافية
المؤلف الرئيسي: Indra, Balachandran
التنسيق: أطروحة
اللغة:الإنجليزية
الإنجليزية
منشور في: 2014
الموضوعات:
الوصول للمادة أونلاين:https://etd.uum.edu.my/4226/1/s813175.pdf
https://etd.uum.edu.my/4226/2/s813175_abstract.pdf