Applying value stream mapping in measuring software team performance through task monitoring

• Main Author: Ku Munirah, Ku Aman
• Format: Thesis
• Language: English; English
• Published: 2014
• Subjects: T58.5-58.64 Information technology; HD28-70 Management. Industrial Management
• Online Access: https://etd.uum.edu.my/4371/1/s811427.pdf; https://etd.uum.edu.my/4371/7/s811427_abstract.pdf; https://etd.uum.edu.my/4371/; http://sierra.uum.edu.my/record=b1262551~S1

Monitoring team performance is crucial in group work to ensure equal contribution among team members. However, measuring the efficiency of the team members in educational field is difficult because the existing measurement techniques are difficult to be applied. Thus, a practical mechanism to monitor the group members’ efficiency is highly needed. This study is intended to fill this gap by proposing a technique to measure the group efficiency using Value Stream Mapping (VSM).This technique was mainly used in industry because it is able to measure the efficiency of manufacturing process and visualize it. This study consists of four main phases, which are conceptual study, design Team Performance Task Monitoring (TPTM) Technique using Value Stream Mapping (VSM), evaluation of TPTM, and writing a report. A pilot study was carried out to assess the suitability of the applied technique. Finally, findings and recommendations for future research were discussed. It concluded that VSM technique is able to view the efficiency of team members in educational tasks. Thus, it can help students to improve their performance in their learning process. It also helps educators to review the level of difficulty in assigning assignment and prepare intervention plan to improve teaching methods