Determinants of knowledge sharing among senior officers of Royal Malaysia Police (RMP)

• Main Author: Mohd Sharizal, Ainul
• Format: Thesis
• Language: English; English
• Published: 2014
• Subjects: HF5549-5549.5 Personnel Management. Employment
• Online Access: https://etd.uum.edu.my/4584/1/s815950.pdf; https://etd.uum.edu.my/4584/2/s815950_abstract.pdf; https://etd.uum.edu.my/4584/

This study aims at investigating the influence of individual, organizational and technology factors on the success of knowledge sharing among senior officers of the Royal Malaysia Police (RMP). Level of education and length of service and knowledge self-efficacy are individual factors; top management support is organizational factor and ICT use is technology factor were used in this study as the independent variables. Respondents of this study were 230 senior officers that rank from Inspector to Superintendent who serve at Criminal Investigation Department (CID), Commercial Crime Investigation Department (CCID) and Narcotics Crime Investigation Department (NCID) at RMP headquarter in Bukit Aman. This study is a quantitative research that formally test the conceptual model developed using Statistical Package for Social Science (SPSS) version 22. Multiple regression and Analysis of Variance (ANOVA) were performed to test the hypotheses of the study. The results indicated that all of the factors (self-efficacy, top management support and ICT use) were positively and significantly related to knowledge sharing and there is no significant difference in knowledge sharing based on level of education and length of service among senior officers of RMP. It is believed that this study could contribute to theories and managerial practices.