The relationship between service quality and customers' satisfaction in Islamic Banks in Tanzania

This study was intended to examine the relationship between service quality and customers satisfaction in Tanzania Islamic banks. The study applied six service quality dimensions of CARTER model developed by Othman and Owen, (2001) to achieve the intended objectives. Dar-es-salaam and Zanzibar have...

وصف كامل

التفاصيل البيبلوغرافية
المؤلف الرئيسي:	Fauz, Mohd Khamis
التنسيق:	Dissertation
اللغة:	الإنجليزية الإنجليزية
منشور في:	2014
الموضوعات:	HF5415.33 Consumer Behavior. HG Finance
الوصول للمادة أونلاين:	https://etd.uum.edu.my/4593/1/s816018.pdf https://etd.uum.edu.my/4593/2/s816018_abstract.pdf https://etd.uum.edu.my/4593/
Abstract	Abstract here

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