Factors influencing postgraduate student satisfaction towards non-academic staff behaviour in UUM

This research examines the influence of responsiveness, reliability and assurance among non-academic staff behaviour in UUM on the outcomes of postgraduate student satisfaction. Few empirical studies have addressed the students satisfaction in UUM but most of the studies thus far only talks about s...

Full description

Bibliographic Details
Main Author:	Thibalatha, Sivalingam
Format:	Thesis
Language:	English English
Published:	2015
Subjects:	LB2300 Higher Education
Online Access:	https://etd.uum.edu.my/4614/1/s815501.pdf https://etd.uum.edu.my/4614/7/s815501_abstract.pdf https://etd.uum.edu.my/4614/
Abstract	Abstract here

Similar Items

International postgraduate student satisfaction towards staff service in UUM
by: Syazwani, Muhammad Raffi Shah Liew
Published: (2018)

Determinants international student's satisfaction in UUM
by: Ong, Chee Hui
Published: (2014)

The influencing factors on the level of satisfaction and loyalty of international students' at Universiti Utara Malaysia (UUM)
by: Ramdane, Beyat
Published: (2015)

Determinants Influencing Foreign Students' Decision to Study in UUM: A Study of UUM International Students
by: Al-Sharif, Adham T. R.
Published: (2010)

A Study on the Factors Influencing the Intention of Blog Usage: A Case of UUM Postgraduate Students
by: Attia, Abdelmeneim T. A.
Published: (2011)

Factors influencing intention to share knowledge among academic staff in Aden University Yemen
by: Mohsen, Fares Fadhl Abbod
Published: (2019)

The intention of Universiti Utara Malaysia (UUM) undergraduates to further studies : the influence of family, academic and individual-related factors
by: Low, Choon Wei
Published: (2018)

Communication Apprehension among UUM Students
by: Wong, Wee Shung
Published: (1998)

Investigating the knowledge sharing activities among postgraduates students using social media tools
by: Hamid, Sawsan Ali
Published: (2015)

Organizational Commitment and Job Satisfaction Among Staff of Higher Learning Education Institutions in Kelantan
by: Norizan, Ismail
Published: (2012)

Cross cultural adaptation dimensions and demographic factors of international students in UUM
by: Najeemdeen, Iliyasu Shiyanbade
Published: (2017)

Students' Choices of University from Consumer Behavior Perspectives : A Case Study of UUM Undergraduate Students
by: Jamilah, Samsudin
Published: (2004)

The differences between students with high and low academic performance
by: Siti Khadijah, Nayan
Published: (2017)

The Influence of Personal Resources on Work Engagement Among Academics in Algeria
by: Elkheloufi, Abderrahmane
Published: (2023)

International postgraduate students adjustment in Malaysia-the role of perceived english language proficiency, acculturation stress, and perceived social support
by: Lashari, Sana Anwar
Published: (2019)

Factors influencing turnover intention among academics in a private University
by: Thavapriya, Konasagaram
Published: (2019)

The relationship between environmental knowledge, environmental attitude, proactive personality and green behavior among UUM students
by: Nur Wahyuni, Md Hamry
Published: (2019)

Service Quality In Higher Learning Institution : The Case Of UUM
by: Abd. Rahim, Romle
Published: (2002)

The Influence of English Proficiency, IT Knowledge and Working Experience of UUM Accounting Students Towards Accounting Anxiety
by: Elhaj, Mohamed Abulgasem
Published: (2009)

The factors affecting student's satisfaction in University Utara Malaysia, Kedah
by: Nurul Hidayah, Md Noor
Published: (2015)

Factors which influence student satisfaction among international postgraduate students in Universiti Utara Malaysia
by: Khaled Mohamed Helmy, Aya
Published: (2016)

The influence of teaching and learning approaches on student perceptions : HRM perspectives
by: Tan, Jia Lee
Published: (2025)

An application of theory of planned behaviour in predicting paper boxes returning intention among university student in China
by: Ying, Tang
Published: (2021)

Factors influencing international students' decision to study in Universiti Utara Malaysia
by: Nur Fatin, Md Khalid
Published: (2015)

Facebook intensity, community factors, academic performance and social capital: the moderating role of individual differences
by: Ahmed, Mohamed Idries
Published: (2018)

Examining the impact of factors that influence Universiti Utara Malaysia students' intention to enroll in Master of Business Administration
by: Darwina, Ab. Rahman
Published: (2015)

Institutionalizing behavioral support for change among academic staff in public universities in Pakistan
by: Mehboob, Farhan
Published: (2021)

Factors influencing stress among postgraduate students at Universiti Utara Malaysia
by: Walarmathy, Arumugam
Published: (2025)

Service Quality Expectation And Perception Towards Universiti Utara Malaysia
by: Mohd. Jamil, Mohd. Noor
Published: (2002)

The Effects Of A Self-Evaluation Multimedia Courseware On Learning Restricted Arabic Consonants Among Non-Arabic Speakers : A Case Study
by: Al Omari, Mohammed Shukri
Published: (2016)

The factors affecting students' career choice
by: Meng, Qing Dong
Published: (2016)

Investigating factors influencing cross-cultural adjustments of academic expatriates in Malaysia
by: Nur Amelia Hanah, Hisham
Published: (2022)

The impact of information technology and organizational structure on job satisfaction among academic staff at Al-Azhar University in Palestine
by: Albaz, Mohamed F.M
Published: (2014)

The Influence of Institution Reputation, Service Quality and Satisfaction on Students’ Loyalty Towards Kolej Poly Tech Mara
by: Zila, Zainal Abidin
Published: (2022)

Cultural adjustment of international students as expatriates in Malaysia
by: Mohamed, Abdullahi Mohamed
Published: (2014)

Digital Entrepreneurship Intention Among Undergraduate Students
by: Adib Hamdani, Abdul Rahman
Published: (2023)

Antecedents of the educational loan repayment among the POLIMAS students
by: Nur Diyana, Zamro
Published: (2016)

The Financing Higher Education in Malaysia : The Case of Student Loan
by: Mohd Shawal Ridzuan, Mat Nawi
Published: (2011)

Determinants of student's loyalty in the Malaysian private higher education industry
by: Lee, Lai Meng
Published: (2017)

Counselling Services In Higher Education In Britain: Perceptions Of Malaysian Students
by: Azmi, Shaari
Published: (1995)