Kajian hubungan ciri-ciri kerja dan beban tugas dengan keterikatan kerja (work engagement) anggota polis terhadap organisasi pasukan Polis Diraja Malaysia

• Main Author: Mohd Hafiz Jehangir Shah, Mohd Afzal
• Format: Thesis
• Language: English; English
• Published: 2014
• Subjects: HF5549-5549.5 Personnel Management. Employment
• Online Access: https://etd.uum.edu.my/4678/1/s815948.pdf; https://etd.uum.edu.my/4678/2/s815948_abstract.pdf

Commercial crime cases, had been considered a crime which would hurt the economy if not addressed immediately. Based on the statistic from Commercial Crimes Investigation Department, Royal Malaysian Police (PDRM), Bukit Aman, the losses caused by the commercial crime has reached more than RM1.047 billion in the first seven months of this year. The amount recorded increases more than RM1.619 billion recorded for the whole of last year. Commercial Crimes Investigation Department (CCID) is a new department in the police organization. It is a department that investigates criminal cases, commercial, trade, 'white collar' economy such as cases of fraud, criminal breach of trust, forgery, cyber crime, African Scam, etc before. In addition, working in the capital city and also full profile political, economic, social and criminal activities, including commercial crimes very challenging endurance employees in terms of cognitive, emotional and physical. The study is expected to provide the information and understanding about the issue of employee engagement with police against the police organization and identify the factors that influence the level of engagement in the circle of police services in the country. Level of engagement will be able to justify in the context of attitudes and behavior patterns of members of the police work. The results can also be a preliminary study on the measurement of the level of employee engagement across the organization before a comprehensive measurement Police do. The findings are also expected to contribute new information in the field of organizational psychology, occupational psychology, attitude of staff at the workplace and organizational behavior, particularly in relation to the issue of police staff engagement as a leading law enforcement agencies in Malaysia. Specifically, this study examines the relationship between factors such as job characteristics that contains job resources such as skills variety, task identity, task significance, autonomy, feedback; and organizational supports such as workload, perceived supervisor's support, reward and recognition. The data was collected through questionnaires among CCID police personnel under the administration of Kuala Lumpur police headquarters.