Service Quality In Higher Learning Institution : The Case Of UUM

Quality is a core function of a service organization. There is an ongoing debate in higher education about the issue of "quality", but there is little agreement about how it is measured. The views of students do not seem to feature in the national debate. The purpose of this survey is to e...

書誌詳細
第一著者:	Abd. Rahim, Romle
フォーマット:	学位論文
言語:	英語英語
出版事項:	2002
主題:	LB2300 Higher Education
オンライン･アクセス:	https://etd.uum.edu.my/471/1/ABD._RAHIM_B._ROMLE.pdf https://etd.uum.edu.my/471/2/ABD._RAHIM_B._ROMLE.pdf

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