Service Quality In Higher Learning Institution : The Case Of UUM

Quality is a core function of a service organization. There is an ongoing debate in higher education about the issue of "quality", but there is little agreement about how it is measured. The views of students do not seem to feature in the national debate. The purpose of this survey is to e...

書目詳細資料
主要作者:	Abd. Rahim, Romle
格式:	Thesis
語言:	英语英语
出版:	2002
主題:	LB2300 Higher Education
在線閱讀:	https://etd.uum.edu.my/471/1/ABD._RAHIM_B._ROMLE.pdf https://etd.uum.edu.my/471/2/ABD._RAHIM_B._ROMLE.pdf

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