To buy or not to buy: Factors influencing life insurance purchase intention

The purpose of this thesis paper is to investigate the influence of five factors namely Word-of-mouth, Trust, Reputation, Loyalty, and Customer Satisfaction on life insurance Purchase Intention. Existing customers in Great Eastern Life Assurance (M) Berhad, Alor Setar were chosen as samples of this...

وصف كامل

التفاصيل البيبلوغرافية
المؤلف الرئيسي: Tan, Hooi Sean
التنسيق: أطروحة
اللغة:الإنجليزية
الإنجليزية
منشور في: 2014
الموضوعات:
الوصول للمادة أونلاين:https://etd.uum.edu.my/5047/1/s813394.pdf
https://etd.uum.edu.my/5047/2/s813394_abstract.pdf