To buy or not to buy: Factors influencing life insurance purchase intention

The purpose of this thesis paper is to investigate the influence of five factors namely Word-of-mouth, Trust, Reputation, Loyalty, and Customer Satisfaction on life insurance Purchase Intention. Existing customers in Great Eastern Life Assurance (M) Berhad, Alor Setar were chosen as samples of this...

詳細記述

書誌詳細
第一著者: Tan, Hooi Sean
フォーマット: 学位論文
言語:英語
英語
出版事項: 2014
主題:
オンライン・アクセス:https://etd.uum.edu.my/5047/1/s813394.pdf
https://etd.uum.edu.my/5047/2/s813394_abstract.pdf