The influence of service factors towards the satisfaction of express bus passengers in Kuala Lumpur

Majlis Amanah Rakyat ‘MARA’ (The Council of Trust for Indigenous People), being one of the main government agencies, in early formation has played major roles in increasing the socio-economic status of Bumiputra’s. Several programs has been planned and provided which one of it are MARA Bus Transport...

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Bibliographic Details
Main Author:	Fairul Rafiq, Zainuddin
Format:	Thesis
Language:	English English
Published:	2015
Subjects:	HD28-70 Management. Industrial Management
Online Access:	https://etd.uum.edu.my/5111/1/s810182.pdf https://etd.uum.edu.my/5111/2/s810182_abstract.pdf https://etd.uum.edu.my/5111/
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