Kepuasan pelanggan dalaman: Kajian kes di Unit Perolehan, Lembaga Pembangunan Seni Visual Negara (LPSVN)
Internal customer satisfaction is an issue that is often discussed. It is given that the internal customer satisfaction is what matters for determining the level of the presenter or services have been delivered properly or not. Thus, a study on internal customer satisfaction conducted at the Nationa...
| Main Author: | Mohamad Haswad, Abdul Halim |
|---|---|
| Format: | Thesis |
| Language: | English English |
| Published: |
2015
|
| Subjects: | |
| Online Access: | https://etd.uum.edu.my/5487/1/s810940_01.pdf https://etd.uum.edu.my/5487/2/s810940_02.pdf https://etd.uum.edu.my/5487/ |
| Abstract | Abstract here |
Similar Items
Kajian Kepuasan Pelanggan di Pusat Khidmat Bersepadu, Jabatan Kecemasan Hospital Kuala Lumpur
by: Shamsaini, Shamsuddin
Published: (2004)
by: Shamsaini, Shamsuddin
Published: (2004)
Kepuasan pelanggan terhadap perkhidmatan kaunter pejabat pertanyaan Balai Polis Pengkalan Hulu, Perak
by: Mohd Ngaizuddin, Abdul Maei
Published: (2014)
by: Mohd Ngaizuddin, Abdul Maei
Published: (2014)
Kepuasan Pelanggan Dan Hubungannya Dengan Kualiti Perkhidmatan : Satu Kajian Di Istana Budaya, Kuala Lumpur
by: Alexander, Wong
Published: (2004)
by: Alexander, Wong
Published: (2004)
Tahap kepuasan pelanggan terhadap kualiti perkhidmatan: Kajian kes di Jabatan Bendahari Universiti Utara Malaysia
by: Mazidah, Samsudin
Published: (2015)
by: Mazidah, Samsudin
Published: (2015)
Hubungan komunikasi perkhidmatan kaunter dengan kepuasan pelanggan: Kajian di Jabatan Pengangkutan Jalan (JPJ) Kedah
by: Nur Suriaty, Daud @ Fhiri
Published: (2014)
by: Nur Suriaty, Daud @ Fhiri
Published: (2014)
Persepsi kepuasan pelanggan terhadap kualiti perkhidmatan ar-Rahn : Kajian kes di Permodalan Kelantan Berhad (PKB)
by: Siti Zuraini, Mat Salleh
Published: (2014)
by: Siti Zuraini, Mat Salleh
Published: (2014)
Kualiti perkhidmatan dan kepuasan pelanggan dalam institusi zakat: kajian di Lembaga Zakat Alor Setar, Kedah
by: Norida, Minhat @ Minhaj
Published: (2019)
by: Norida, Minhat @ Minhaj
Published: (2019)
Faktor-faktor yang mempengaruhi kepuasan pelanggan terhadap kualiti perkhidmatan zakat: Kajian kes Pejabat Zakat Daerah Baling (PZDB), Kedah
by: Abidah, Ab Kadir
Published: (2015)
by: Abidah, Ab Kadir
Published: (2015)
Kualiti Hidup dan Hubungannya dengan Kualiti Perkhidmatan serta Kepuasan Pelanggan: Satu Kajian ke Atas Peserta Program Ladang Kontrak
by: Yusrizal, Ahmad
Published: (2013)
by: Yusrizal, Ahmad
Published: (2013)
Kualiti Perkhidmatan dan Hubungannya dengan Kepuasan Pelanggan di Hospital Sultanah Bahiyah Alor Setar Perbandingan antara Pesakit Luar dan Pesakit Dalam (inpatient)
by: Norkhazzaina, Salahuddin
Published: (2009)
by: Norkhazzaina, Salahuddin
Published: (2009)
Kepuasan pelajar terhadap perkhidmatan di Pusat Budaya dan Seni (PBS) Universiti Utara Malaysia (UUM)
by: Mohd Jasrihanizan, Badol
Published: (2016)
by: Mohd Jasrihanizan, Badol
Published: (2016)
Consumer Purchase Behavior toward United States Products in Malaysia
by: Harmimi, Harun @ Bahari
Published: (2010)
by: Harmimi, Harun @ Bahari
Published: (2010)
Faktor-faktor yang mempengaruhi kepuasan pengguna UUM Portal Single Sign On
by: Nor'azzah, Yusoff
Published: (2016)
by: Nor'azzah, Yusoff
Published: (2016)
Faktor-faktor yang mempengaruhi penyertaan pelanggan CIMB Bank Shah Alam terhadap Takaful
by: Mohd Jalaluddin, Mohd Isa
Published: (2018)
by: Mohd Jalaluddin, Mohd Isa
Published: (2018)
Kepuasan pelajar antarabangsa terhadap kualiti perkhidmatan kajian kes: Jabatan Hal Ehwal Akademik (HEA), Kolej Universiti Insaniah (KUIN)
by: Hafisoh, Husin
Published: (2015)
by: Hafisoh, Husin
Published: (2015)
Destination service quality, tourist satisfaction, tourist perceived value and tourist behavioural intention at Kuala Tahan National Park, Malaysia
by: Mohd Rahimi, Abdul Halim
Published: (2020)
by: Mohd Rahimi, Abdul Halim
Published: (2020)
Relationship Between Motive, Credit Card, Information, Peer and Frequency with Compulsive Buying Tendency
by: Mohamad, Ali
Published: (2004)
by: Mohamad, Ali
Published: (2004)
Pengaruh Harga dan Kualiti Produk Kraf ke Atas Keputusan di Kalangan Pengunjung Kompleks Kraf Kuala Lumpur
by: Mohd. Salleh, Hussien
Published: (2004)
by: Mohd. Salleh, Hussien
Published: (2004)
Consumers Attitude and Intention Towards Online Purchasing
by: Siti Salwani, Meor Ahmad
Published: (2004)
by: Siti Salwani, Meor Ahmad
Published: (2004)
After sales service : Factors influencing customers' satisfaction
by: Nur Aishah, Abdul Aziz
Published: (2014)
by: Nur Aishah, Abdul Aziz
Published: (2014)
Factors of customer's intention to use Ar-Rahnu at Post Office: A case study in Kedah
by: Nadiah Nabilah, Baharum
Published: (2014)
by: Nadiah Nabilah, Baharum
Published: (2014)
A study on the determinants of brand loyalty in sport shoes among students
by: Nor Azah, Abdul Aziz
Published: (2019)
by: Nor Azah, Abdul Aziz
Published: (2019)
Factors that affect the purchase decision of proton car in Pulau Pinang
by: Tang, Wei Chau
Published: (2018)
by: Tang, Wei Chau
Published: (2018)
Circumstances that contribute towards purchase intention on organic foods: a study of organic consumer in Kedah
by: Aliff Aizat, Shabudin
Published: (2019)
by: Aliff Aizat, Shabudin
Published: (2019)
Factors that affecting the customer satisfaction towards mobile network service provider
by: Iin Adriana, Nasri
Published: (2019)
by: Iin Adriana, Nasri
Published: (2019)
The factors influencing purchase intention of cosmetic products among female consumers in Petaling Jaya
by: Nofri, Yanti
Published: (2019)
by: Nofri, Yanti
Published: (2019)
Customer satisfaction of online shopping among employees of CMA CGM group Malaysia
by: Lee, Gin Gank
Published: (2018)
by: Lee, Gin Gank
Published: (2018)
Effects of perceived e-service quality, customer trust and e-satisfaction one-loyalty in Malaysian e-commerce industry
by: Ooi, Min Jie
Published: (2019)
by: Ooi, Min Jie
Published: (2019)
The influence of customer satisfaction, brand trust and brand image towards customer loyalty
by: Nurul Sakinah, Azizan
Published: (2019)
by: Nurul Sakinah, Azizan
Published: (2019)
The effect of consumer's need for uniqueness and emotional experience on brand pride: The mediating role of electronic word-of-mouth
by: Arshad, Sana
Published: (2023)
by: Arshad, Sana
Published: (2023)
Determinant factors of customer loyalty towards telecommunications services in Malaysia
by: Mohd Khursani, Md Khakhir
Published: (2021)
by: Mohd Khursani, Md Khakhir
Published: (2021)
Ethnic Identity and Shopping Orientations among Chinese and Malay Consumers in Penang
by: Tang, Su Furn
Published: (2004)
by: Tang, Su Furn
Published: (2004)
Attitude and Willingness to Pay for Green Products
by: Yuhainis, Mohd. Yusoff
Published: (2004)
by: Yuhainis, Mohd. Yusoff
Published: (2004)
An Exploratory Study on Customers Attitudes Towards Generic Products
by: Nor Azila, Mohd Noor
Published: (1996)
by: Nor Azila, Mohd Noor
Published: (1996)
An Initial Study on the Effectiveness of TM Online Customer Care Service
by: Sukhdev Singh, Karnail Singh
Published: (2008)
by: Sukhdev Singh, Karnail Singh
Published: (2008)
Customer Satisfaction and Preferences in Banking Industry: An Empirical Investigation on Public Sector Employees
by: Farzila, Md Zuki
Published: (2009)
by: Farzila, Md Zuki
Published: (2009)
A Study Consumers' Green Purchasing Intention
by: Cheah, Ching Mun
Published: (2009)
by: Cheah, Ching Mun
Published: (2009)
The Effectiveness of Using E-Marketing to Promote Product on Sale for Supermarket
by: al-Jawazneh, Fadi Yassin Salem
Published: (2009)
by: al-Jawazneh, Fadi Yassin Salem
Published: (2009)
The Effect of Customers' Satisfaction towards Customer Loyalty among Mobile Telecomunication Providers in Malaysia
by: Sarina, Ismail
Published: (2009)
by: Sarina, Ismail
Published: (2009)
Malaysian consumer motivations on boycott participation
by: Samshul Amry, Abdul Latif
Published: (2011)
by: Samshul Amry, Abdul Latif
Published: (2011)
Similar Items
-
Kajian Kepuasan Pelanggan di Pusat Khidmat Bersepadu, Jabatan Kecemasan Hospital Kuala Lumpur
by: Shamsaini, Shamsuddin
Published: (2004) -
Kepuasan pelanggan terhadap perkhidmatan kaunter pejabat pertanyaan Balai Polis Pengkalan Hulu, Perak
by: Mohd Ngaizuddin, Abdul Maei
Published: (2014) -
Kepuasan Pelanggan Dan Hubungannya Dengan Kualiti Perkhidmatan : Satu Kajian Di Istana Budaya, Kuala Lumpur
by: Alexander, Wong
Published: (2004) -
Tahap kepuasan pelanggan terhadap kualiti perkhidmatan: Kajian kes di Jabatan Bendahari Universiti Utara Malaysia
by: Mazidah, Samsudin
Published: (2015) -
Hubungan komunikasi perkhidmatan kaunter dengan kepuasan pelanggan: Kajian di Jabatan Pengangkutan Jalan (JPJ) Kedah
by: Nur Suriaty, Daud @ Fhiri
Published: (2014)
