Accountability in corporate governance amongst the middle managers in a higher education institution in Malaysia

• Main Author: Farhana, Abdul Wahab
• Format: Thesis
• Language: English; English
• Published: 2012
• Subjects: HD2709-2930.7 Corporations
• Online Access: https://etd.uum.edu.my/5499/9/1389_01%20%281%29.pdf; https://etd.uum.edu.my/5499/15/1389_02.pdf; https://etd.uum.edu.my/5499/; http://www.manchester.ac.uk

Accountability has become a major issue in organisations, as it has been identified as one of the main values and key determinant factor of the organisation’s effectiveness. Within the organisation, accountability is a value that theoretically underpins behaviours of managers, as they should be held accountable for the decisions made and actions taken. This paper explores empowerment as a motivational tool in exercising accountability, as well as how empowerment shapes one's values and leadership. This paper elicited perceptions of middle managers in an institution of higher learning in Malaysia by using multiple types of data, such as, interview, questionnaire and virtual social discussion on Facebook. It was found that empowerment enhances managers' skills and motivation in instituting reward in organisation. Moreover, managers are able to apply the appropriate values required to make decision and take action in pursuit of organisational effectiveness