The relationship between service climate and organizational performance in Malaysian higher education institutions

The objective of this study is to investigate the relationship between service climate dimensions and organizational performance and to what extent these dimensions influence organizational performance. A total of 103 samples were collected from three public universities in Northern Malaysia. The re...

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Bibliographic Details
Main Author:	Jabbar, Ali Abdulridha
Format:	Dissertation
Language:	English English
Published:	2015
Subjects:	HD58.7 Organizational Behavior.
Online Access:	https://etd.uum.edu.my/5577/1/s816176_01.pdf https://etd.uum.edu.my/5577/2/s816176_02.pdf https://etd.uum.edu.my/5577/
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