Business excellence model and its impact on organizational performance

Business Excellence Model (BEM) was first introduced in Malaysia in the 90s by the Malaysia Productivity Corporation (MPC) through the Quality Management Excellence Award (QMEA) and Prime Minister Quality Award (PMQA) whereby the model is used as a criterion for the assessment of organization'...

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Bibliographic Details
Main Author:	Mohamad Azrol, Mohamad Dali
Format:	Thesis
Language:	English English
Published:	2016
Subjects:	HD58.9 Organizational Effectiveness.
Online Access:	https://etd.uum.edu.my/5943/1/s818140_01.pdf https://etd.uum.edu.my/5943/2/s818140_02.pdf https://etd.uum.edu.my/5943/
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