Usability evaluation model for mobile e-book applications

Evaluation for mobile e-book applications are limited and did not address all the important usability measurements. Hence, this study aimed to identify the characteristics that affect user satisfaction on the usability of mobile e-book applications. Five characteristics that have a significant effec...

وصف كامل

التفاصيل البيبلوغرافية
المؤلف الرئيسي: Matraf, Munya Saleh Saeed Ba
التنسيق: أطروحة
اللغة:الإنجليزية
الإنجليزية
منشور في: 2017
الموضوعات:
الوصول للمادة أونلاين:https://etd.uum.edu.my/6554/1/s814946_01.pdf
https://etd.uum.edu.my/6554/2/s814946_02.pdf
الوصف
الملخص:Evaluation for mobile e-book applications are limited and did not address all the important usability measurements. Hence, this study aimed to identify the characteristics that affect user satisfaction on the usability of mobile e-book applications. Five characteristics that have a significant effect on the user satisfaction of mobile e-book applications have been identified namely readability, effectiveness, accessibility, efficiency, and navigation. A usability evaluation was conducted on three mobile e-book applications namely Adobe Acrobat Reader, Ebook Reader, and Amazon Kindle. 30 students from Universiti Utara Malaysia evaluated the mobile e-book applications and their satisfaction was measured using questionnaire. The outcomes discovered that the five characteristics (i.e., readability, effectiveness, accessibility, efficiency, and navigation) have a significant positive relationship with user satisfaction. This provides insights into the main characteristics that increase user satisfaction. It also designed a task scenario and a satisfaction questionnaire which help in evaluating mobile e-book applications.