Determinants of total quality management in the Saudi public hospital : the moderating impact of knowledge management

Public hospitals in Saudi Arabia were undergoing tremendous pressure from the government and also public to improve their level of quality services. Hence, this study is undertaken as an effort to examine the factors that influence total quality management (TQM) practices in Saudi Arabia public hosp...

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Bibliographic Details
Main Author:	Al Ghamdi, Abdul Rahman Ahmad
Format:	Thesis
Language:	English English
Published:	2017
Subjects:	HD28-70 Management. Industrial Management
Online Access:	https://etd.uum.edu.my/7154/1/s94353_01.pdf https://etd.uum.edu.my/7154/2/s94353_02.pdf https://etd.uum.edu.my/7154/
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