Hubungan di antara gaya kepimpinan dan tekanan peranan di pusat rangkaian operasi (NOC) Telekom Malaysia, Cyberjaya

• Main Author: Nurasfiza, Amir
• Format: Thesis
• Language: English; English
• Published: 2018
• Subjects: HD28-70 Management. Industrial Management
• Online Access: https://etd.uum.edu.my/7606/1/s810424_01.pdf; https://etd.uum.edu.my/7606/2/s810424_02.pdf; https://etd.uum.edu.my/7606/

The main objective of this study is to examine the relationship between leadership style and role stressors. This study also to identify significant relationship between leadership styles and role stressors. The sample of this study consist of 92 employees from Network Operation Centre (NOC) Telekom Malaysia in Cyberjaya. The data were collected through a questionnaire survey. Quantitative approach was used to analysis the data. The data in this study was analyzed using SPSS version 24. To analysis the collected data, some analysis have been done such as frequency analysis, reliability analysis, descriptive analysis, correlation analysis (Pearson correlation analysis), regression analysis and T-test. Pearson correlation analysis shows that transactional leadership style has positive relationship with role stressor and otherwise for transformational leadership style. The findings show that the transactional leadership style plays an important role in influencing the role stressor of employees at Network Operation Centre (NOC) Telekom Malaysia (TM) in Cyberjaya.