The impact of perceived website quality on customer satisfaction in Kuala Lumpur, Malaysia

The rapid growth of internet around the world has opened new marketplace and revolutionized the process of buying and selling goods. As a result, online purchasing or shopping is developed for better shopping convenience. However, to continuously sustain the online business, business organizations h...

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Bibliographic Details
Main Author:	Tiong, Li Li
Format:	Thesis
Language:	English English
Published:	2019
Subjects:	HD28-70 Management. Industrial Management
Online Access:	https://etd.uum.edu.my/7923/1/s823175_1.pdf https://etd.uum.edu.my/7923/2/s823175-2.pdf https://etd.uum.edu.my/7923/
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