The influence of personal and role factors in the formation of customer orientation behaviour towards the performance of financial planners in Malaysia

Customer orientation behaviour which refers to the marketing concept demonstrated by salespersons to assist customers in making purchasing decisions has been the subject of sustained interest for the past decades. Despite numerous studies undertaken on salesperson customer orientation behaviour, a...

وصف كامل

التفاصيل البيبلوغرافية
المؤلف الرئيسي: Chung, Muh Sha
التنسيق: أطروحة
اللغة:الإنجليزية
الإنجليزية
الإنجليزية
منشور في: 2019
الموضوعات:
الوصول للمادة أونلاين:https://etd.uum.edu.my/8374/1/Deposit%20Permission_s93902.pdf
https://etd.uum.edu.my/8374/2/s93902_01.pdf
https://etd.uum.edu.my/8374/3/s93902%20references.docx