The mediating role of internal marketing on the drivers of the service excellence performance

Assessing the performance of the service is challenging, since the character of the service is unique, making it difficult to produce and measure, but the importance of service development in any sector is critical. Hence, this study assesses aspects related to conceptualisations and measurement mod...

書誌詳細
第一著者:	Hasfizani, Ariffin
フォーマット:	学位論文
言語:	英語英語
出版事項:	2021
主題:	HF5549-5549.5 Personnel Management. Employment
オンライン･アクセス:	https://etd.uum.edu.my/8469/1/s901995_01.pdf https://etd.uum.edu.my/8469/3/s901995%20references.docx https://etd.uum.edu.my/8469/
Abstract	Abstract here

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