Kualiti perkhidmatan dan kepuasan pelanggan dalam institusi zakat: kajian di Lembaga Zakat Alor Setar, Kedah

The issue of quality service and customer satisfaction at zakat institutions in Malaysia is still unsolved, especially involving payers and recipients of zakat. Despite many studies conducted at zakat institutions but still low number of studies that incorporate zakat payers and recipients regarding...

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Bibliographic Details
Main Author:	Norida, Minhat @ Minhaj
Format:	Thesis
Language:	English English English
Published:	2019
Subjects:	BP174 The practice of Islam HF5415.33 Consumer Behavior.
Online Access:	https://etd.uum.edu.my/8543/1/s820402_01.pdf https://etd.uum.edu.my/8543/2/s820402_02.pdf https://etd.uum.edu.my/8543/3/s820402_references.docx https://etd.uum.edu.my/8543/
Abstract	Abstract here

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