High involvement of human resource management practices, organizational citizenship behavior and job satisfaction in Royal Malaysia Customs

The purpose of this study was to investigate the influences of high involvement human resource management (HRM) practices and organizational citizenship behavior (OCB) on job satisfaction. High involvement of HRM practices was divided into five dimensions namely recognition practices, empowerment pr...

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Bibliographic Details
Main Author:	Sew, Lai Yan
Format:	Thesis
Language:	English English English
Published:	2018
Subjects:	HF5549-5549.5 Personnel Management. Employment
Online Access:	https://etd.uum.edu.my/8677/1/s815170_01.pdf https://etd.uum.edu.my/8677/2/s815170_02.pdf https://etd.uum.edu.my/8677/3/s815170_references.docx https://etd.uum.edu.my/8677/
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