A study on the Service Quality Satisfaction among Executive Postgraduate Students

The purpose of this study is to identify the relationship between service quality dimension and satisfaction among postgraduate executive student. This study applied HEdPERF (Higher Education Performance) scale to measure service quality satisfaction in the higher education institution. The dimensio...

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Bibliographic Details
Main Author:	Mohd Firdaus, Ibrahim
Format:	Thesis
Language:	English English English
Published:	2019
Subjects:	HD28-70 Management. Industrial Management
Online Access:	https://etd.uum.edu.my/8744/1/S820298_01.pdf https://etd.uum.edu.my/8744/2/S820298_02.pdf https://etd.uum.edu.my/8744/3/820298%20REFERENCES.docx https://etd.uum.edu.my/8744/
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