A study on the Service Quality Satisfaction among Executive Postgraduate Students
The purpose of this study is to identify the relationship between service quality dimension and satisfaction among postgraduate executive student. This study applied HEdPERF (Higher Education Performance) scale to measure service quality satisfaction in the higher education institution. The dimensio...
| المؤلف الرئيسي: | Mohd Firdaus, Ibrahim |
|---|---|
| التنسيق: | أطروحة |
| اللغة: | الإنجليزية الإنجليزية الإنجليزية |
| منشور في: |
2019
|
| الموضوعات: | |
| الوصول للمادة أونلاين: | https://etd.uum.edu.my/8744/1/S820298_01.pdf https://etd.uum.edu.my/8744/2/S820298_02.pdf https://etd.uum.edu.my/8744/3/820298%20REFERENCES.docx |
مواد مشابهة
Expectation and perception of postgraduate students for service quality in UTM
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Perception Of Service Quality, Value, And
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حسب: Lim, Ee Hui
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The relationship between stress workload and time management towards academic performance among working postgraduate student in UUM
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Internal Marketing, Internal Service Quality, Empowerment, And Business Performance: An Empirical Study Of Private Higher Education Institutions In Malaysia
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The Effect Of Audit Committee Characteristics And Ownership Structure On Audit Quality: Evidence From Jordanian Industrial And Service Companies
حسب: Zureigat, Rasheed Husni Rasheed
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حسب: Zureigat, Rasheed Husni Rasheed
منشور في: (2023)
The effect of role clarity on the relationship between transformational, transactional and laissez-faire leadership styles and commitment to service quality
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The mediation effect of value on experience and service quality toward satisfaction in Malaysian tourism industry
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حسب: Kwok, See Ying
منشور في: (2015)
Evaluating the effect of talent management practices and succession management implementation on employee engagement and quality of services for federal authority for identity and citizenship in Dubai
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حسب: Ahmad, Khalid Ayoob Mohd Hassan
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منشور في: (2010)
حسب: Ooi, Sher Yeen
منشور في: (2010)
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Performance Of Jordanian Service
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And Information Quality
حسب: Bani Melhem, Wael Ghazi Saleh
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حسب: Bani Melhem, Wael Ghazi Saleh
منشور في: (2016)
The relationship between service quality, customer satisfaction and behavioral intention with moderating effects of switching barriers
حسب: Mat Dawi, Norazryana
منشور في: (2016)
حسب: Mat Dawi, Norazryana
منشور في: (2016)
The relationship of values of certification, professionalism, job satisfaction and service quality in the tourism industry of South Sulawesi
حسب: Eppang, Buntu Marannu
منشور في: (2017)
حسب: Eppang, Buntu Marannu
منشور في: (2017)
The Impact of Employee Empowernment on Job Satisfaction: A Study of Telcom Somalia
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منشور في: (2010)
حسب: Mohamoud, Ayan Dahir Sheikh
منشور في: (2010)
Modelling turnover intention among frontline employees in the Malaysian retail and services industry
حسب: Goh, Lin Kin
منشور في: (2019)
حسب: Goh, Lin Kin
منشور في: (2019)
The Consequences Of Service Operations Practice And Service Responsiveness On Hotel Performance: Examining Hotels In Malaysia.
حسب: Razalli, Mohd Rizal
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حسب: Razalli, Mohd Rizal
منشور في: (2008)
مواد مشابهة
-
Expectation and perception of postgraduate students for service quality in UTM
حسب: Mohamad Tahar, Effaziela
منشور في: (2008) -
The influence of service quality and price fairness on customer satisfaction toward Poslaju courier service
حسب: Halimi, Mimi Juliyana
منشور في: (2019) -
Perceived Leadership Styles and Commitment to Service Quality Among Academic Staff: The Mediating Influence of Job Satisfaction
حسب: Raemah, Abdullah Hashim
منشور في: (2010) -
Education service experience : from the aspects of students' satisfaction and loyalty
حسب: Liew , Kok Keong
منشور في: (2006) -
Relationship of brand image, in-flight service quality and passengers' satisfaction on repurchase intention
حسب: Yen Yen, Yow
منشور في: (2019)