Managing change in lean transition among Malaysian public service organizations

The Malaysian government stresses on the public service transformation that requires change of mindset among civil servants for high- performance services to customers. However, weaknesses in the process and service delivery have affected the expectations of customers. Lean management is believed to...

書誌詳細
第一著者:	Rabiha, Asnan
フォーマット:	学位論文
言語:	英語英語英語英語
出版事項:	2018
主題:	HD58.9 Organizational Effectiveness. HF5546-5548.6 Office Management
オンライン･アクセス:	https://etd.uum.edu.my/9525/1/kebenaran%20mendeposit-95098.pdf https://etd.uum.edu.my/9525/2/s95098_01.pdf https://etd.uum.edu.my/9525/3/s95098_02.pdf https://etd.uum.edu.my/9525/4/s95098_references.docx https://etd.uum.edu.my/9525/
Abstract	Abstract here

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