The influencing factors of the grab car users' satisfaction: a study in Kedah

The main purpose of this study is to examine the influencing factors of the Grab car users’ satisfaction in Kedah. In this study, the dimensions of service quality are represented by tangibility, reliability, responsiveness, assurance, and empathy (independent variables). Meanwhile, the Grab car use...

पूर्ण विवरण

ग्रंथसूची विवरण
मुख्य लेखक: Ahmad, Nur Azimah
स्वरूप: थीसिस
भाषा:अंग्रेज़ी
अंग्रेज़ी
अंग्रेज़ी
प्रकाशित: 2021
विषय:
ऑनलाइन पहुंच:https://etd.uum.edu.my/9753/1/permission%20to%20use-not%20allowed.pdf
https://etd.uum.edu.my/9753/2/s826346_01.pdf
https://etd.uum.edu.my/9753/3/s826346_02.pdf

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