The influencing factors of the grab car users' satisfaction: a study in Kedah

The main purpose of this study is to examine the influencing factors of the Grab car users’ satisfaction in Kedah. In this study, the dimensions of service quality are represented by tangibility, reliability, responsiveness, assurance, and empathy (independent variables). Meanwhile, the Grab car use...

وصف كامل

التفاصيل البيبلوغرافية
المؤلف الرئيسي:	Ahmad, Nur Azimah
التنسيق:	أطروحة
اللغة:	الإنجليزية الإنجليزية الإنجليزية
منشور في:	2021
الموضوعات:	HE Transportation and Communications
الوصول للمادة أونلاين:	https://etd.uum.edu.my/9753/1/permission%20to%20use-not%20allowed.pdf https://etd.uum.edu.my/9753/2/s826346_01.pdf https://etd.uum.edu.my/9753/3/s826346_02.pdf

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