The influencing factors of the grab car users' satisfaction: a study in Kedah

The main purpose of this study is to examine the influencing factors of the Grab car users’ satisfaction in Kedah. In this study, the dimensions of service quality are represented by tangibility, reliability, responsiveness, assurance, and empathy (independent variables). Meanwhile, the Grab car use...

書誌詳細
第一著者:	Ahmad, Nur Azimah
フォーマット:	学位論文
言語:	英語英語英語
出版事項:	2021
主題:	HE Transportation and Communications
オンライン･アクセス:	https://etd.uum.edu.my/9753/1/permission%20to%20use-not%20allowed.pdf https://etd.uum.edu.my/9753/2/s826346_01.pdf https://etd.uum.edu.my/9753/3/s826346_02.pdf

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