The impacts of service quality dimensions on customer satisfaction of banking sector in Penang, Malaysia

Customer satisfaction is a key element for this banking industry which is strongly connected to service quality and it also leads to increased probability when there is improved service quality. Thus, that service quality is the most important factor of success in the banking industry. This study at...

وصف كامل

التفاصيل البيبلوغرافية
المؤلف الرئيسي:	Indrani, Ravinthiran
التنسيق:	أطروحة
اللغة:	الإنجليزية الإنجليزية
منشور في:	2021
الموضوعات:	HF5415.33 Consumer Behavior.
الوصول للمادة أونلاين:	https://etd.uum.edu.my/9956/1/depositpermission_s825899.pdf https://etd.uum.edu.my/9956/2/s825899_01.pdf https://etd.uum.edu.my/9956/
Abstract	Abstract here

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