Factors that influence job performance amongst workers in call center
This study is conducted to determine the significance of role stress, personality factors and workload factors of a worker’s job performance from a call center job. This study has been conducted across all random call center agencies across the state of Penang, with a total of 162 respondents who ha...
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| Format: | Thèse |
| Langue: | anglais anglais anglais |
| Publié: |
2021
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| Accès en ligne: | https://etd.uum.edu.my/9993/1/depositpermission-not%20allow_s824092.pdf https://etd.uum.edu.my/9993/2/s824092_01.pdf https://etd.uum.edu.my/9993/3/s824092_02.pdf |