Patient's satisfaction on outpatient pharmacy services in government hospitals / Faizah Abd Rahman
Objectives: The study is to establish the level of satisfaction with OPD services, to determine the relationship between patient characteristics and satisfaction level, to study the extent of correlations between dimensions and to identify the gap between Ministry of Health (MOH) and Marquez-Peiro,...
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| Format: | Thèse |
| Langue: | anglais |
| Publié: |
2010
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| Accès en ligne: | https://ir.uitm.edu.my/id/eprint/13749/2/13749.pdf |