Environmental oriented corporate social responsibility and customer loyalty: corporate image as a mediator / Nor Irwani Abdul Rahman
Malaysian retailers are faced with intense competition and increasing demand from customers. Thus, they need to understand the determinants that influence customer loyalty in order to maintain their competitiveness. Given that situation, this study attempts to contribute in academic field by using e...
| मुख्य लेखक: | Abdul Rahman, Nor Irwani |
|---|---|
| स्वरूप: | थीसिस |
| भाषा: | अंग्रेज़ी |
| प्रकाशित: |
2015
|
| विषय: | |
| ऑनलाइन पहुंच: | https://ir.uitm.edu.my/id/eprint/14103/2/14103.pdf |
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समान संसाधन
-
A study on contribution of service quality, price, corporate image and customers' satisfaction towards customer loyalty case study of Telekom Malaysia Kota Bharu region / Hasbullah Zakaria
द्वारा: Zakaria, Hasbullah
प्रकाशित: (2008) -
Determinants of guest experience and its influence on resort guest loyalty / Nor Diyana Mohammed Shobri
द्वारा: Mohammed Shobri, Nor Diyana
प्रकाशित: (2020) -
Effects of customer relationship management, customer perceived value and customer socio - demographic characteristics on bank customers’ loyalty in Ghana
द्वारा: Agbemabiese, George Cudjoe
प्रकाशित: (2018) -
The determinants and relationship of customer perceived factors on loyalty for electrical and electronic product brands in Sarawak / Gloria Panit
द्वारा: Panit, Gloria
प्रकाशित: (2013) -
Customer perception towards traditional taxi services in Klang valley / Noor Amirah Ab Rahman, Nur Izzati Syazwani Ghazali and Wan Nor Syazleen Wan Ismail
द्वारा: Ab Rahman, Noor Amirah, और अन्य
प्रकाशित: (2019)