A Study On Service Quality at Open University Malaysia and Its Relationship With Students Satisfaction /Joshua Mariyam Anak Duum and Jamadil Halim Azmi Bazir

The purpose of this study is to determine the level of service quality for student management at Open University Malaysia (OUM), Sarawak Learning Centre, Kuching. At the same time, we also wanted to find out how satisfied the students are with the university and whether students satisfaction are inf...

詳細記述

書誌詳細
主要な著者: Duum, Joshua Mariyam, Azmi Bazir, Jamadil Halim
フォーマット: 学位論文
言語:英語
出版事項: 2014
主題:
オンライン・アクセス:https://ir.uitm.edu.my/id/eprint/35902/1/35902.pdf