Resellers’ evaluation of TM consumer resellers training in meeting sales competency compliance requirements at Telekom Malaysia Berhad, Sarawak / Hawel Nyured... [et.al]

The purpose of this study is to evaluate the TM Consumer Resellers Training by Telekom Malaysia Berhad in Sarawak in the context of sales competency compliance requirements. This study aims to evaluate the training at reaction, learning, behaviour and result level as per Kirkpatrick Model for traini...

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Détails bibliographiques
Auteurs principaux: Nyured, Hawel, Nawawi, Nurerawady, Nawi, Rozita
Format: Thèse
Langue:anglais
Publié: 2017
Sujets:
Accès en ligne:https://ir.uitm.edu.my/id/eprint/36844/1/36844.pdf