A study of customer satisfaction level at Telekom Malaysia / Padilah Hj. Md. Yunus

This research focuses on the efficiency and effectiveness of customer satisfaction survey at Telekom Malaysia. To examines the needs of Customer Relationship Management (CRM) system and analyze the interaction between Telekom Malaysia and customer. Information is gathering through interviews with TM...

وصف كامل

التفاصيل البيبلوغرافية
المؤلف الرئيسي:	Md. Yunus, Padilah
التنسيق:	أطروحة
اللغة:	الإنجليزية
منشور في:	2005
الموضوعات:	Malaysia
الوصول للمادة أونلاين:	https://ir.uitm.edu.my/id/eprint/939/1/TD_PADILAH%20MD%20YUNUS%2005_5%201.pdf

مواد مشابهة

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