Mediating effects of customer perceived value on relationship among service quality, customer experience and customer satisfaction of E-banking services in Bangladesh
The banking sector unquestionably plays a critical role in any country's economic development and social growth in terms of wealth generation, which positively affects Gross Domestic Product (GDP). Technological advances have made remote sales and administration of financial services and pro...
| मुख्य लेखक: | Bashir, Md Abdul |
|---|---|
| स्वरूप: | थीसिस |
| भाषा: | अंग्रेज़ी |
| प्रकाशित: |
2022
|
| विषय: | |
| ऑनलाइन पहुंच: | http://psasir.upm.edu.my/id/eprint/114015/1/114015.pdf |
समान संसाधन
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समान संसाधन
-
Effects of customer relationship management, customer perceived value and customer socio - demographic characteristics on bank customers’ loyalty in Ghana
द्वारा: Agbemabiese, George Cudjoe
प्रकाशित: (2018) -
Determinant of customer intention to adopt mobile banking services in Sauda Arabia
द्वारा: Alsheikh, Layla Hodaed
प्रकाशित: (2013) -
Service quality of banks after merger : consumers' perception
द्वारा: Hong, Yong Hoe
प्रकाशित: (2001) -
Influence of employee capability and relational process on service quality and customer outcomes in customer relationship management
द्वारा: Ramli, Suriana
प्रकाशित: (2017) -
Effects of standardization and customization level on service quality, customer satisfaction and loyalty, and moderating roles of service nature and customer needs
द्वारा: Kasiri, Leila Agha
प्रकाशित: (2015)