Critical Success Factors For Iso 9000 Certification In The Malaysian Manufacturing Industry
This study examines the critical success factors (CSFs) for ISO 9000 certification in the Malaysian manufacturing industry. A postal survey is used as research methodology. A newly designed set of questionnaire based on the identified CSFs has been sent to 600 randomly selected manufacturing comp...
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| Format: | Thèse |
| Langue: | anglais anglais |
| Publié: |
2003
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| Accès en ligne: | http://psasir.upm.edu.my/id/eprint/12168/1/FK_2003_27.pdf |