Mohd Ali, H. (2006). The Effect of Service Process on Guests Encounter Satisfaction at Three-Star Hotels.
Style de citation Chicago (17e éd.)Mohd Ali, Hairuddin. The Effect of Service Process on Guests Encounter Satisfaction at Three-Star Hotels. 2006.
Style de citation MLA (9e éd.)Mohd Ali, Hairuddin. The Effect of Service Process on Guests Encounter Satisfaction at Three-Star Hotels. 2006.
Attention : ces citations peuvent ne pas être correctes à 100%.