Improving customer billing telephony using User Experience (UX) approach

User Experience (UX) is technology that fulfils an instrumental needs which include a subjective, situated, complex and dynamic encounter. UX represent the holistic view with of the pragmatic aspect and hedonic aspect. Nowadays, UX is become important issue and has been discussed by many researchers...

詳細記述

書誌詳細

第一著者:	Bidin, Raziera
フォーマット:	学位論文
言語:	英語
出版事項:	2018
主題:	Mobile computing Human-computer interaction User interfaces (Computer systems)
オンライン･アクセス:	http://psasir.upm.edu.my/id/eprint/68959/1/FSKTM%202018%2039%20-%20IR.pdf