Improving customer billing telephony using User Experience (UX) approach

User Experience (UX) is technology that fulfils an instrumental needs which include a subjective, situated, complex and dynamic encounter. UX represent the holistic view with of the pragmatic aspect and hedonic aspect. Nowadays, UX is become important issue and has been discussed by many researchers...

全面介紹

書目詳細資料
主要作者: Bidin, Raziera
格式: Thesis
語言:英语
出版: 2018
主題:
在線閱讀:http://psasir.upm.edu.my/id/eprint/68959/1/FSKTM%202018%2039%20-%20IR.pdf