Relationship between consumer satisfaction and electronic word of mouth about restaurant experience in Sarawak, Malaysia
Competition in food service industry and the introduction of social media have created a challenge in restaurant industry. This is because restaurant operators need to adapt to the new trend of electronic communication technology which may give great impact to their companies. The purpose of this...
| المؤلف الرئيسي: | Tan, Chin Choo |
|---|---|
| التنسيق: | أطروحة |
| اللغة: | الإنجليزية |
| منشور في: |
2016
|
| الموضوعات: | |
| الوصول للمادة أونلاين: | http://psasir.upm.edu.my/id/eprint/78375/1/FSPM%202016%2013%20-%20ir.pdf |
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مواد مشابهة
-
Factors affecting Electronic Word-Of-Mouth (EWOM) adoption of restaurant reviews in Facebook / Zubaidah Mohd Ali Tan
حسب: Mohd Ali Tan, Zubaidah
منشور في: (2013) -
Exploring consumers' experiences in electronic word-of-mouth for health supplement purchases
حسب: Nasiruddin, Kauthar
منشور في: (2022) -
Influence of demographic, food attributes, physical environment and service attributes on perceived value and overall satisfaction at casual dining restaurants in Klang Valley, Malaysia
حسب: Ahmad, Faridah
منشور في: (2015) -
The influence of electronic word of mouth in internet mediated social websites on consumer's purchase intention in hospitality industry
حسب: Shamsuddin, Nur Suryanttie
منشور في: (2015) -
The effect of consumer's need for uniqueness and emotional experience on brand pride: The mediating role of electronic word-of-mouth
حسب: Arshad, Sana
منشور في: (2023)