Style de citation APA (7e éd.)

Lee, K. K. (2004). Campaign management of customer relationship management (CRM) / Lee Kar Kin.

Style de citation Chicago (17e éd.)

Lee, Kar Kin. Campaign Management of Customer Relationship Management (CRM) / Lee Kar Kin. 2004.

Style de citation MLA (9e éd.)

Lee, Kar Kin. Campaign Management of Customer Relationship Management (CRM) / Lee Kar Kin. 2004.

Attention : ces citations peuvent ne pas être correctes à 100%.