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A TQM approach on the measurement of customer satisfaction for users of cellular telephones / Subramaniam a/l K.S. Gopala Iyer
Détails bibliographiques
Auteur principal:
K. S. Gopala Iyer, Subramaniam
Format:
Thèse
Publié:
1998
Sujets:
HD Industries. Land use. Labor
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